Email: dmiliffe@oakwoodcourt.ac.uk
Phone: 07885 879570 or 0330 135 8 170
Email: benjamin.mitchell@devon.gov.uk
Phone: 07866 793628
Philosophy on feedback
As part of our approach to reflective practice Phoenix Learning and Care recognise and embrace the importance of developing a culture of continual learning and development. We welcome feedback on our achievements and the opportunity to share best practice, however we equally understand the importance of learning from our shortfalls. As such we welcome hearing about where we may have not lived up to our high standards and we truly value the opportunity to reflect and learn about areas that we need to develop further.
Within the last academic year we have received the following number of compliments and complaints.
If you would like to provide feedback to the school or wish to make us aware of a compliment or complaint then you can email the school direct.
Alternatively, you may contact our Operations Director for Education, Darren Jackson on: djackson@plcl.org.uk
We treat all concerns appropriately and all complaints are investigated thoroughly following our complaints policy and procedure which can be found within the Policies section of this website.
Our proprietors Phoenix Learning and Care, welcome enquiries for placements in any of our services.
We work closely with our children/young people, their families and professionals to create bespoke programmes of learning for students, which are tailored to their educational and social and emotional needs, supporting them to achieve their full potential. This means that we deliver a personalised curriculum, which, where possible, acknowledges the national curriculum and meets the individual needs of our students, whilst also supporting them to meet the outcomes identified in their EHCPs.
To achieve this, every student has an individual education plan which identifies their areas of need and how we can best address them, both in terms of staff approach and the curriculum that they are provided. Our goal is to provide access to the best academic outcomes possible as well as preparing our students for adulthood and the next stage of their education by equipping them with the skills required to achieve personal success.
